Merchandise Return Policy

Not completely satisfied with your purchase?  Just follow our simple return process and we will issue you a credit in the original form of payment.  Credit will be issued within 5 days of receipt of the returned merchandise once we confirm the following conditions of the item(s):

1.  Merchandise must be returned within 14 days of the invoice date.  Returns will not be accepted after 14 days.

2.  Merchandise was ordered directly from www.dsboutique.com and supported by a D's Boutique invoice.

3.  Merchandise is in its original packaging in unused, unworn and in saleable condition.  Please DO NOT tape the original shoe box to return the item.  Items must have an outer shipping box otherwise we will refuse the package.

4.  Merchandise was not a “Final Sale” item.

Merchandise Return Procedure

1.  Completely fill out the Merchandise Return Form (Please request by email) and return with merchandise.   Merchandise returned without the completely filled out Merchandise Return Form is subject to a 10% service charge.

2.  Affix the Return Label to the package to be returned. Merchandise received without a Return Label from www.dsboutique.com will be refused and returned unopened to the sender. D's Boutique is not responsible for the shipping charge incurred from returns without a return label.

3.  For returns due to D's Boutique’s shipping error or a manufacturing defect, there are special instructions.  Please contact us by phone or via email and include your contact information.  We will provide you with specific instructions on how to handle the return.  

Credit Issuance Policy

1.  Credit will be issued within 5 days of receipt of the returned merchandise.  Please allow 2-3 weeks for your credit to appear on your credit card statement. 

2.  Full credit will be given on goods returned due to manufacturing defects or D's Boutique’s shipping error.  In either case, D's Boutique will also reimburse the applicable shipping charge to the customer.

3.  Shipping charges are non-refundable.  Customers are responsible for return shipping charges.  Credit will only be given for the amount paid for the merchandise, unless the reason for the return was an error on our part.

4.  No credit will be given on goods that have been altered in any way, or show signs of intentional tampering or excessive wear.  D's Boutique reserves the right for the final judgment in this regard.